GRIEVANCE REDRESSAL MECHANISM (FOR ACCESSIBILITY ISSUES)

Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)

In compliance with the SEBI circular, GYR FINANCIAL PLANNERS PRIVATE LIMITED has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).

Dedicated Channels

Email: [email protected]
Helpline: 98205 29758 (Mon to Sat and 1st and 3rd Saturdays between 9 am and 6 pm IST)

Process

All accessibility-related grievances will be acknowledged within 2 working days.
Resolution/response will be provided within 15 working days.
Complex issues requiring longer timelines will be communicated clearly to the complainant.

Escalation Matrix